Returns & Exchanges
At REINDEE LUSION, we strive to ensure your technical apparel meets your performance expectations. If you are not fully satisfied with your purchase, you may return or exchange items within 30 days of delivery provided they are in original condition with all tags attached.
Initiate Request
Log into your account portal and select the order you wish to return to receive an automated Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack the items in their original packaging, ensuring all modular components and technical tags are included to avoid restocking fees.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking receipt.
Quality Inspection & Refund
Once our warehouse team verifies the garment's integrity, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
